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Contacting customer support

To address questions that are not answered in this manual, in any accompanying release note, or in release notes on any accompanying software DVD, contact your local Matrox representative or refer to the support page on the Matrox Imaging website:


This page provides registered customers with supplemental training resources and additional ways of obtaining support.

If your question is not addressed and you are registered, you can contact technical support. To do so, complete and submit the online Technical Support Request Form, accessible from the aforementioned page. Once the information is submitted, a Matrox support agent will contact you shortly thereafter by email or phone, depending on the problem.

If you are registered and you cannot complete the aforementioned form, you can contact Matrox customer support by e-mail at: imaging.techsupport@matrox.com.